Pay Your bill onlineFREQUENTLY ASKED QUESTIONS
WALK-IN HOURS
STAMFORD OFFICE ONLY
BRIEF URGENT CARE VISITS
Monday through Friday from 8-8:45 am.
WHAT ARE YOUR HOURS?Monday, Tuesday, Wednesday and Friday we are open from 8:15 am until 5:00 pm in Stamford and New Canaan. On Thursday Stamford is open from 10:15 am until 5:00 pm and New Canaan from 10:30-5:00 pm. Urgent care visits are available on Saturday, Sunday and holiday mornings. Walk-in hours (in Stamford ONLY) are Monday through Friday 8:00-8:45 am. On select dates we offer late afternoon physical exam appointments in our Stamford location.
CAN I SEE THE SAME PHYSICIAN EACH TIME I COME IN?We accommodate your request for a specific physician whenever possible. Be sure to make the request when you schedule a well visit. In general our physicians share patients so that care is never compromised should one doctor not be available.
IF I HAVE AN APPOINTMENT FOR ONE CHILD AND MY OTHER CHILD BECOMES SICK, CAN I BRING HIM/HER ALONG TO SEE THE DOCTOR TOO?Please call in advance to ask if your other child can be seen around the time of your scheduled appointment and we will try to accommodate you. If not, we will offer you the next available appointment.
DO YOU HAVE WEEKEND HOURS?We are available by appointment on Saturday and Sunday mornings for urgent sick visits between 8:30 and 10:30 am. Please call at 8:30 am to schedule an appointment.
HOW LONG IS THE AVERAGE WAIT TIME?We make every effort to keep your wait time to less than 20 minutes. However, on busy days, if we encounter unexpected emergencies, it may be longer. Upon arrival, please tell our reception staff if you are under extreme time pressure.
WHAT IS YOUR HOSPITAL AFFILIATION?We see newborns and admit our patients to Stamford Hospital in Stamford, CT. For urgent care after hours, we recommend the Tully Center, weekdays from 8:00 am-8:00 pm and weekends from 8:00 am-6:00 pm located at 32 Strawberry Hill Court, Stamford, CT. For emergency care, we recommend the Stamford Hospital Emergency Room.
CAN MY CHILD BE SEEN IN EITHER OFFICE LOCATION?We ask families to register with and visit one office or the other. The exceptions are on Saturdays, Sundays and holidays when only one office is open for emergency visits.
HOW LONG CAN MY CHILDREN COME TO NEW ENGLAND PEDIATRICS?We will see your child until 22 years of age. Once a child reaches age 18, he/she is legally considered an adult with regard to their personal health information. We will provide your teenager with an information packet that includes a Consent to Release Patient Information form. Without this signed consent form with parental designation, we are unable to discuss the patient's care with parents.
DO YOU HAVE SEPARATE WAITING ROOMS FOR SICK AND WELL CHILDREN?Both offices have separate waiting areas for sick and well children. New Canaan also has a waiting room for well infants less than 1 year of age.
WHERE DID YOUR PHYSICIANS TRAIN?Each New England Pediatrics physician has received three years of pediatric training at a major tertiary care medical center and is board-certified in Pediatrics. Although optional, our physicians continue to maintain current recertification with the American Board of Pediatrics. For a detailed list of credentials, visit Our Practice.
DO YOU HAVE EVENING HOURS?Throughout the year, we offer late-afternoon physical exam appointments on select dates in our Stamford office. During busy camp and school physical seasons, we add extra late appointments in both locations. One of our physicians is always on-call for urgent questions and emergencies after regular office hours.
